Webhook Events

  • Quote Created
  • Quote Updated
  • Quote Decisioned
  • Quote Purchased

Status Definitions

StatusDescription
IncompleteThe offer is in draft and hasn’t been fully completed.
OpenThe offer has not been started.
Being PreparedThe offer is being actively worked on.
ExpiredThe offer was not acted upon within a certain timeframe and is no longer valid.
DeliveredThe offer has been sent and is under review.
AcceptedThe offer has been accepted.
RejectedThe offer has been rejected.
PurchasedThe offer was accepted and the final order form has been signed by both parties.

Example Webhook Payload

{
  "id": "12345",
  "resource": "quote",
  "type": "quote_offer_purchased",
  "createdAt": "2024-09-02T12:34:56Z",
  "updatedAt": "2024-09-02T15:45:30Z",
  "status": "Purchased", 
  "requesterName": "John Doe",
  "requesterEmail": "johndoe@example.com",
  "requesterCompany": "Exampe Co",
  "decision": "approved",
  "suppliersAndProducts": [
    {
      "supplierName": "Acme Co",
      "productName": "Acme Software Suite",
      "productVersion": "v1.2.3"
    }
  ],
  "decisionedAt": "2024-09-02T14:00:00Z",
  "purchasedAt": "2024-09-03T10:00:00Z",
  "purchaseAmount": 25000,
  "listPrice": 30000,
  "savingsAmount": 5000,
  "currencyCode": "USD",
  "details": "Special discount applied for early decision",
  "scope": {
    "product": "Acme Software Suite",
    "tier": "Enterprise",
    "howSoonToBuy": "Within 3 months",
    "licenseQuantity": 100,
    "desiredTermLength": "12 months",
    "desiredBillingFrequency": "Annual",
    "addOns": ["Advanced Security", "Priority Support"],
    "replacingExistingSolution": {
      "answer": "Yes",
      "product": "Moore"
    },
    "evaluatingCompetitors": {
      "answer": "Yes",
      "product": "Go Co"
    },
    "additionalPurchaseRequirements": "Need integration with CRM system"
  },
  "purchaseIntentScore": 85
}